1. Introduction
Lips and Voices Publishing LLC (“Editorial Intelligence,” “we,” “us,” or “our”) respects the privacy of everyone who visits this site, enrolls in the Academy, purchases from the Store, uses Editorial Software, or otherwise engages with the institution. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and what choices you have. It applies to editorial-framework.com and all associated subdomains, software, and digital products (collectively, the “Services”).
By using the Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with its terms, please discontinue use of the Services.
2. Information We Collect
Information you provide directly. This includes your name, email address, billing and shipping details, account credentials, content you submit through Community or Contact forms, manuscript or written material you upload to Editorial Software for analysis, and any correspondence you send us.
Information collected automatically. When you use the Services, we automatically collect certain technical information, including your IP address, browser type, device identifiers, pages visited, referring URLs, and timestamps, typically through cookies and similar technologies described in our Cookie Policy.
Information from third parties. We may receive information about you from payment processors, analytics providers, and, where applicable, single sign-on or social login providers, consistent with their own privacy disclosures.
3. How We Use Information
We use collected information to: provide, operate, and maintain the Services; process Store purchases and Academy enrollments; personalize Library and Journal recommendations; operate Editorial Software's analytical features on content you choose to submit; communicate with you, including publication notifications (which you may unsubscribe from at any time); improve, secure, and troubleshoot the Services; and comply with legal obligations.
We do not use manuscript or written material you submit to Editorial Software to train public or third-party machine learning models without your explicit, separate consent.
4. How We Share Information
We do not sell personal information. We may share information with: service providers who perform functions on our behalf (payment processing, hosting, email delivery, analytics), each bound by confidentiality and data protection obligations; professional advisors, regulators, or authorities where required by law; and a successor entity in connection with a merger, acquisition, or sale of assets, subject to this policy's continued application.
5. Cookies and Tracking
The Services use cookies and similar technologies for authentication, preference storage, and aggregate analytics. See our Cookie Policy for full detail on categories of cookies used and how to manage your preferences.
6. Data Retention
We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Manuscript content submitted to Editorial Software is retained only for the period necessary to deliver the requested analysis, unless you elect to save it to your account, and is deleted according to the retention schedule described in your account settings.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal information; object to or restrict certain processing; and withdraw consent where processing is based on consent. To exercise any of these rights, contact us at privacy@editorial-framework.com. We will respond within the timeframe required by applicable law.
8. International Data Transfers
Editorial Intelligence is based in the State of Georgia and may process information in countries other than your own. Where required, we rely on appropriate safeguards, such as standard contractual clauses, to protect information transferred internationally.
9. Children's Privacy
The Services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
10. Security
We employ administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated Effective Date above, and, where required, we will provide additional notice.
12. Contact Us
Questions about this Privacy Policy or our data practices may be directed to privacy@editorial-framework.com.